ChatGPT's shortlist: office furniture dealers in Michigan

Places ChatGPT showed

• Kore Commercial Environments | Southfield · 4.7★ · Office furniture store
• Kore Commercial Environments | Grand Rapids | Headquarters · 4.5★ · Office furniture store
• Wolverine Commercial Furnishings · 4.5★ · Office furniture store
• Michigan Office Interiors: Office Furniture Dealer · 4.0★ · Office furniture store
• West Michigan Office Interiors: Office Furniture Dealer · 4.9★ · Office furniture store
• Office Outlet / The Company Store · 4.5★ · Office furniture store
• Office Furniture Warehouse · 4.7★ · Office furniture store
• McNalley Office Service · 5.0★ · Office furniture store
• Crandall Office Furniture, Inc. · 4.9★ · Used office furniture store

If you're looking for commercial office furniture dealers in Michigan, rather than general furniture stores, these are some of the notable options I’d put on a shortlist. I’m considering breadth of commercial offerings, project services, location coverage, and current business information—not presenting this as a definitive ranking.

• Kore Commercial Environments | Southfield — Metro Detroit; commercial workplace furniture and office-environment solutions. Kore also has locations in Grand Rapids and Jackson.
• Kore Commercial Environments | Grand Rapids | Headquarters — Particularly relevant if you're in West Michigan.
• Wolverine Commercial Furnishings — Ann Arbor; full-service commercial office furniture provider. Its website says it has operated for more than 30 years and provides design, project management, product specialists and installation.
• Michigan Office Interiors: Office Furniture Dealer — Ann Arbor; a good option for new and remanufactured commercial furniture. The company says it represents 150+ contract-furnishing lines and is an Allsteel dealer.
• West Michigan Office Interiors: Office Furniture Dealer — Holland, with additional locations including Grand Rapids and Kalamazoo; useful for West Michigan projects.
• Office Outlet / The Company Store — Zeeland; established office-furniture dealer with a strong West Michigan presence. BBB lists Office Outlet as an accredited A+ business.
• Office Furniture Warehouse — Troy; worth considering if you're shopping in the Metro Detroit area.
• McNalley Office Service — Saginaw; a smaller regional dealer serving the Great Lakes Bay area.
• Crandall Office Furniture, Inc. — Greenville; particularly notable if you're interested in used/refurbished office furniture.

If you're outfitting an entire office

I'd narrow the field differently depending on your needs:

Michigan also has a particularly strong office-furniture manufacturing/dealer ecosystem—Haworth, for example, is headquartered in Holland and offers desks, chairs, cubicles and acoustical products.

If you tell me what city you're in, approximate employee count, and whether you want new, used, or a mix, I can narrow this to 5–7 dealers that are the most relevant and compare their pricing, brands, installation, and reviews.

Places ChatGPT showed

• West Michigan Office Interiors: Office Furniture Dealer · 4.8★ · Office furniture store
• Kentwood Office Furniture | Grand Rapids · 4.5★ · Office furniture store
• The Office Outlet · 4.9★ · Used office furniture store
• DBI · 4.9★ · Office furniture store
• Efficient Office Solutions · 5.0★ · Used office furniture store
• Castell · 4.5★ · Office furniture store
• Crandall Office Furniture, Inc. · 4.6★ · Used office furniture store
• SPACE Inc. · 4.7★ · Office furniture store

If you mean Michigan dealers that are particularly practical for small and mid-size businesses, rather than huge corporate-only projects, these are the ones I’d put on a shortlist. I’m not ranking them overall; the best fit depends on budget, location, and whether you need design/installation.

• West Michigan Office Interiors — Grand Rapids/Holland
  Full-service dealer offering new, pre-owned, and remanufactured furniture, plus space planning, installation, and office moves. That combination can work well for a growing small or midsize office that wants one vendor to handle the project.
• Kentwood Office Furniture | Grand Rapids — Grand Rapids, with Michigan locations
  A larger independent dealer with showroom/design capabilities and options for new, used, and remanufactured furniture. Its Detroit operation specifically notes experience with startups as well as larger businesses.
• The Office Outlet — Lansing
  Particularly worth considering if price and quick availability matter. It's DBI's value-focused division, selling discounted new and gently used desks, seating, storage, and tables; DBI specifically describes it as suitable for small businesses, startups, and nonprofits.
• DBI — Lansing/Mid-Michigan
  Better suited to a more comprehensive project: furniture, workplace design, space planning, and architectural products. DBI has operated in Mid-Michigan since 1984 and is a Haworth dealer.
• Efficient Office Solutions — Farmington Hills/Metro Detroit
  A useful option when you're trying to control costs: it specializes in pre-owned/refurbished office furniture but also carries new furniture, and offers space planning and furniture rental.
• Castell — Commerce Township/Metro Detroit
  Commercial office furniture and interiors, including workstations, private-office furniture, seating, conference furniture, and collaboration areas. A reasonable option for a company that's expanding or reconfiguring an existing office.
• Crandall Office Furniture, Inc. — Greenville
  Especially relevant if office chairs/ergonomics are a major part of the purchase. It specializes in remanufactured premium task chairs, including Steelcase and Herman Miller models, along with parts and repairs.
• SPACE Inc. — Midland
  Combines workplace design, furniture procurement, and installation, making it useful for a smaller company doing a relocation, renovation, or complete office refresh.

One more worth checking

Workplace Exchange — Grand Rapids is particularly interesting if you're open to used/refurbished furniture. It has operated for 25+ years, specializes in Steelcase furniture and Answer cubicles, and offers delivery, installation, reconfiguration, buybacks, and leasing.

For a typical 5–50 person office, I'd compare quotes from a full-service dealer such as West Michigan Office Interiors, Kentwood, or DBI against a value/used-furniture specialist such as Office Outlet or Workplace Exchange. That gives you a useful apples-to-apples comparison between new/design-oriented furniture and lower-cost options.

If you tell me your Michigan city, approximate employee count, and budget per workstation (e.g. $500, $1,000, or $2,000+), I can narrow this to 3–5 dealers and compare them on price range, brands, used/refurbished inventory, design services, installation, and showroom location.

Places ChatGPT showed

• ISCG - Haworth Dealer · 5.0★ · Interior designer
• Interphase Interiors · 5.0★ · Interior designer
• Kentwood Office Furniture | Grand Rapids · 4.5★ · Office furniture store
• West Michigan Office Interiors: Office Furniture Dealer · 4.9★ · Office furniture store
• Interior Environments · 5.0★ · Interior designer
• SPACE Inc. · 4.7★ · Office furniture store
• DBI · 4.9★ · Office furniture store
• Efficient Office Solutions · 5.0★ · Used office furniture store

If space planning and workplace design are the priority—not simply buying desks and chairs—I’d focus on Michigan dealers that have dedicated design teams, CAD/3D capabilities, and end-to-end installation/project management.

Here’s a practical shortlist, based on the services they currently advertise:

• ISCG - Haworth Dealer — Royal Oak
  Strong fit for design-led commercial interiors. ISCG combines workplace design, space planning, and contract furniture, with Haworth as a major furniture line. It’s particularly worth considering for a polished corporate workplace or a larger renovation.
• Interphase Interiors — Grand Rapids
  A good option if you want a dealer that operates more like a commercial interior-design partner. Its services span planning/design, furniture, technology, and ongoing workplace services; Michigan state procurement documentation also describes its planning, design and furnishings capabilities.
• Kentwood Office Furniture | Grand Rapids — Grand Rapids / statewide service
  Particularly strong on technical space planning. Its design team uses AutoCAD and SketchUp for 2D plans and 3D renderings, and handles product specification, finishes, budgets and installation drawings. It also lists offices/services in Detroit, Lansing and Jackson.
• West Michigan Office Interiors: Office Furniture Dealer — Holland / Grand Rapids
  A full-service option offering space planning, workplace design, furniture selection, delivery/installation and relocation. It also offers remanufactured furniture, which can be useful if you want design assistance while controlling the project budget.
• Interior Environments — Novi / Southeast Michigan
  Worth looking at for a more comprehensive workplace project involving design, furniture specification, procurement and installation rather than a straightforward furniture purchase.
• SPACE Inc. — Midland
  A particularly relevant choice for Mid-Michigan/Great Lakes Bay projects. It combines workplace interior design, office furniture, project management and installation, so you can have one firm coordinate the design-to-furniture process.
• DBI — Lansing
  Good Mid-Michigan option combining furniture with interior design and architectural workplace products, including wall systems and privacy/meeting solutions.
• Efficient Office Solutions — Farmington Hills / Metro Detroit
  More value-oriented, particularly if refurbished furniture is acceptable. It explicitly offers space planning/design, product selection, delivery and installation as one service.

If I were narrowing the field

For a major office build-out or renovation, I'd interview ISCG, Interphase, Kentwood, and Interior Environments.

For a budget-conscious redesign, I'd add West Michigan Office Interiors and Efficient Office Solutions, especially if you're open to remanufactured/used furniture.

For a Mid-Michigan project, I'd look closely at DBI, SPACE, and Kentwood.

One thing I'd ask every dealer for before selecting one: “Can you take our existing floor plan, do a test fit, provide 2D/3D renderings, specify the furniture, and give us a complete installed-project price?” That quickly separates true workplace-planning firms from furniture retailers. Kentwood, for example, explicitly advertises this type of workflow.

If you tell me what Michigan city you're in, approximate square footage, number of employees, and whether you're starting from an empty shell or reconfiguring an existing office, I can narrow this to 3–5 dealers that fit your project.

Places ChatGPT showed

• Efficient Office Solutions · 5.0★ · Used office furniture store
• Office Furniture Warehouse · 4.7★ · Office furniture store
• Crandall Office Furniture, Inc. · 4.6★ · Used office furniture store
• West Michigan Office Interiors: Office Furniture Dealer · 4.8★ · Office furniture store
• Excel Office Interiors · 4.5★ · Used office furniture store
• Kentwood Office Furniture | Grand Rapids · 4.5★ · Office furniture store
• The Office Outlet · 4.9★ · Used office furniture store
• Excel Office Furnishings, LLC New and Used Office Furniture · 4.9★ · Office furniture store

If you're shopping for quality used or refurbished office furniture in Michigan, these dealers are worth checking. I’d especially look at them if you want commercial-grade brands such as Steelcase, Herman Miller, Haworth, or Knoll rather than generic used furniture.

• Efficient Office Solutions — Farmington Hills / Metro Detroit
  Strong option for fully refurbished and gently used furniture. Their inventory includes Steelcase, Herman Miller, Haworth, Knoll, Allsteel, and Teknion, with desks, workstations, seating, conference tables, storage, and cubicles. They also handle space planning, delivery, and installation.
• Office Furniture Warehouse — Troy
  Particularly interesting for pre-owned commercial furniture. They buy high-quality used furniture by the truckload and carry Steelcase, Haworth, Herman Miller, Kimball, HON, and other brands. Their showroom is at 1100 E. Maple.
• Crandall Office Furniture, Inc. — Greenville
  A particularly well-known Michigan source for remanufactured ergonomic chairs, especially Steelcase and Herman Miller models. They also sell factory returns and open-box inventory. This is more chair-focused than a full-office dealer.
• West Michigan Office Interiors — Grand Rapids / Holland
  Full-service dealer offering new, pre-owned, and remanufactured office furniture, along with design, delivery, installation, and office relocation services.
• Excel Office Interiors — Wyoming/Grand Rapids
  Offers new and used office furniture, with particular experience in used, as-is, and remanufactured panel systems and premium seating.
• Kentwood Office Furniture | Grand Rapids — Grand Rapids
  A full-service office furniture dealer worth checking if you're furnishing an entire workplace rather than just buying a chair. They also handle decommissioning and reuse/recycling of existing furniture.
• The Office Outlet — Lansing
  More of a value-oriented outlet, carrying discounted new and gently used office furniture. It can be a good option if price is the priority.
• Excel Office Furnishings, LLC New and Used Office Furniture — Traverse City
  A Northern Michigan option carrying new and used office furniture, with delivery, installation, and leasing services.

If you're looking for specific brands

For Steelcase: Efficient Office Solutions, Workplace Exchange, Excel Office Interiors, and Crandall are worth investigating. Workplace Exchange in Grand Rapids specifically says it specializes in Steelcase furniture and Steelcase Answer systems and maintains thousands of components.

For Herman Miller: Efficient Office Solutions and Crandall are good places to start. There's also Office Outlet's Grand Rapids/Zeeland operation, which handles large quantities of used and surplus Herman Miller furniture; its wholesale warehouse alone has more than 100,000 square feet of inventory.

If you tell me which part of Michigan you're in (Detroit, Grand Rapids, Ann Arbor, Lansing, etc.) and what you're looking for—chairs, desks, cubicles, conference furniture, or a complete office—I can narrow this to the most relevant dealers and compare them.

Places ChatGPT showed

• NBS Commercial Interiors · 4.5★ · Furniture store
• Castell · 4.5★ · Office furniture store
• Interior Environments · 5.0★ · Interior designer
• Office Furniture Warehouse · 4.7★ · Office furniture store
• Efficient Office Solutions · 5.0★ · Used office furniture store
• Discount Office Equipment Clearance Center · 4.5★ · Used office furniture store
• Office Express – Furniture, Supplies, Printing · 5.0★ · Office furniture store
• Rightsize Facility Detroit · 4.5★ · Office furniture store
• YTI Office Express · 5.0★ · Furniture store

If you mean commercial office furniture dealers (desks, workstations, cubicles, conference rooms, ergonomic seating, installation, and office moves) in Southeast Michigan, these are some of the more established and well-regarded options to investigate. “Reliable” can mean different things, so I’ve grouped them by the type of buyer they tend to fit best.

Full-service office design, planning, and installation

• NBS Commercial Interiors — Good fit for larger corporate, healthcare, education, and professional office projects. NBS provides workplace design, furniture, installation coordination, and broader interior services; it is also recognized as a Steelcase Premier Partner.
• Castell — A Metro Detroit commercial interiors dealer focused on workplace design, office furniture, reuse/refurbishment, and project management. A strong option for companies doing relocations, renovations, or full office refreshes.
• Interior Environments — Novi-based workplace design and contract furniture provider for organizations needing space planning, specification, procurement, and coordinated installation.

Good options for value, used furniture, and smaller businesses

• Office Furniture Warehouse — Troy dealer specializing in both new and used commercial office furniture, including desks, workstations, seating, storage, delivery, installation, and liquidation services.
• Efficient Office Solutions — Farmington Hills showroom focused on refurbished and pre-owned office furniture, with options for businesses looking for brands such as Herman Miller, Steelcase, and similar commercial-grade pieces.
• Discount Office Equipment Clearance Center — Oak Park option for used and clearance office furniture, useful when budget is the priority.

Established office furniture/supply dealers

• Office Express – Furniture, Supplies, Printing — Troy-based business-to-business provider offering office furniture, workplace projects, supplies, and related services.
• Rightsize Facility Detroit — Southfield workplace solutions provider handling furniture sourcing, planning, relocations, reconfigurations, and asset disposition.
• YTI Office Express — Detroit-area workplace vendor combining office furniture, interior solutions, and business supplies.

If you want a quick shortlist by need

• New corporate office build-out: NBS, Castell, Interior Environments
• Best value / used Steelcase or Herman Miller-style furniture: Efficient Office Solutions, Office Furniture Warehouse
• Small business or a few offices: Office Furniture Warehouse, Office Express
• Moving, downsizing, or liquidating furniture: Castell, Rightsize, Office Furniture Warehouse

Before choosing, I’d compare:

1. Whether they do delivery and installation (not just sales)
2. Warranty/support on used furniture
3. Whether they offer space planning or CAD layouts
4. Experience with your office size (5 desks vs. 500 seats)

If you tell me your city (e.g., Troy, Ann Arbor, Novi, Detroit, Macomb, etc.), office size, and whether you want new vs. used, I can narrow this to the best few dealers nearby.

Places ChatGPT showed

• West Michigan Office Interiors: Office Furniture Dealer · 4.8★ · Office furniture store
• Custer · 3.9★ · Office furniture store
• Trellis · Office furniture store
• Interphase Interiors · 5.0★ · Interior designer
• Kentwood Office Furniture | Grand Rapids · 4.5★ · Office furniture store
• Excel Office Interiors · 4.5★ · Used office furniture store
• Strong Office Company · 4.1★ · Office furniture store
• Workplace Exchange · 5.0★ · Office furniture store
• Taylor Office Furniture · 5.0★ · Office furniture store

If by “best” you mean strongest options by specialization, service, selection, and local presence, West Michigan has several very good office-furniture dealers. I wouldn’t rank them overall, but these are the ones I’d put on a shortlist:

• West Michigan Office Interiors — Best all-around local option. Grand Rapids showroom, plus Holland headquarters. They offer new, pre-owned and remanufactured furniture, space planning, delivery and installation. Their pre-owned operation is particularly interesting if you want higher-end furniture at a lower cost.
• Custer — Strong choice for larger, professionally designed workplaces. Custer has been operating in Grand Rapids since 1981 and provides furniture, workplace design, project coordination, installation and commercial flooring.
• Trellis — Particularly worth considering for Herman Miller/MillerKnoll. Trellis describes itself as West Michigan's exclusive MillerKnoll dealer and handles workplace design and project support from planning through installation.
• Interphase Interiors — Good fit for Haworth-oriented corporate interiors. It's a commercial interiors dealer combining workplace planning, furniture, reconfiguration and ongoing services.
• Kentwood Office Furniture — Good local showroom with a substantial used-furniture angle. Its Grand Rapids operation focuses on office furniture and workplace interiors, including its locally manufactured EKOS workstation line.
• Excel Office Interiors — Worth a look for value and refurbished furniture. They specifically offer new and used furniture, design assistance, and delivery/installation throughout West Michigan.
• Strong Office Company — Smaller, personalized dealer. They specialize in new and gently used furniture as well as office reconfigurations and moves.
• Workplace Exchange — Especially interesting if you're looking for Steelcase. They've been serving Grand Rapids for 25+ years and specialize in new/used Steelcase, including Answer workstation systems and parts, along with installation, buybacks and leasing.
• Taylor Office Furniture — A good option farther west, around Muskegon. They're based in Norton Shores and handle new, used and refurbished furniture plus workspace planning and installation.

How I'd narrow it down

One important distinction: Grand Rapids is unusually dense with office-furniture expertise because of the region's connection to Steelcase, Haworth and Herman Miller/MillerKnoll. So for a substantial office project, I'd compare at least 3 dealer proposals, rather than simply shopping for the lowest furniture price—the design, workstation configuration, delivery and installation can materially affect the final cost.

If you tell me your city, approximate number of employees/workstations, and budget (e.g. $10k, $50k, $250k+), I can narrow this to the most relevant dealers and compare their brands, used/new inventory, design services, and typical price positioning.

Places ChatGPT showed

• Efficient Office Solutions · 5.0★ · Used office furniture store
• Office Express – Furniture, Supplies, Printing · 5.0★ · Office furniture store
• The Office Outlet · 4.9★ · Used office furniture store
• Kentwood Office Furniture | Grand Rapids · 4.5★ · Office furniture store
• Taylor Office Furniture · 5.0★ · Office furniture store
• West Michigan Office Interiors: Office Furniture Dealer · 4.9★ · Office furniture store
• DBI · 4.9★ · Office furniture store

If speed is the priority, I’d focus on Michigan dealers that explicitly advertise fast/quick delivery, inventory on hand, or expedited installation rather than dealers that mainly sell furniture to order.

Fastest-looking options

• Efficient Office Solutions — Metro Detroit / Farmington Hills. This is one of the clearest choices for a tight deadline: they advertise fast lead times and expedited delivery, including weekend/after-hours installation. They also carry refurbished/used furniture, which can be considerably faster than factory-ordering new systems.
• Office Express — Troy. A B2B office-furniture dealer with delivery/installation capabilities; customer feedback in the business listing specifically mentions meeting design, delivery and installation deadlines and describes crews as quick and professional.
• The Office Outlet / DBI — Lansing. Particularly worth calling if you're flexible on new vs. used furniture; its focus is ready-to-go, affordable workplace furniture, which can shorten procurement time.
• Kentwood Office Furniture — Grand Rapids. Has its own service team, fleet, warehouse and structured installation operation, so it's worth contacting for an accelerated West Michigan project.
• Taylor Office Furniture — Norton Shores / Muskegon area. Provides planning, sourcing and installation, and customer feedback includes quick delivery and installation.
• West Michigan Office Interiors — Holland/Grand Rapids. Full-service dealer with delivery and installation; useful for West Michigan projects where you need a turnkey setup.

One particularly interesting option

DBI in Lansing has historical Michigan procurement documentation describing a "Workstation-in-a-Week" program in which certain standardized refurbished workstations could be installed within 7 calendar days. That documentation is old, so I would not assume the program or timeframe is still offered, but it's a good reason to ask DBI specifically whether it has a current rapid-delivery program.

My practical approach

For a project where you need furniture installed ASAP, I'd call Efficient Office Solutions, Office Express, and the closest dealer with inventory on hand and ask the same question:

> “I need [number] desks/workstations/chairs delivered and fully installed by [date]. What do you have physically in stock, and what's the earliest guaranteed installation date?”

That distinction—in-stock furniture + their own delivery/install crew—is usually much more important than the dealer's advertised normal lead time.

If you tell me the Michigan city/ZIP, number of workstations/desks, and your required installation date, I can narrow this to the dealers that can realistically meet the deadline.

Places ChatGPT showed

• West Michigan Office Interiors: Office Furniture Dealer · 4.9★ · Office furniture store
• McNalley Office Service · 5.0★ · Office furniture store
• Excel Office Furnishings, LLC New and Used Office Furniture · 4.9★ · Office furniture store
• DBI · 4.9★ · Office furniture store
• Taylor Office Furniture · 5.0★ · Office furniture store
• McMillan Business Interiors Office Furniture in Grosse Pointe · 5.0★ · local_business

If by “trust” you mean established, locally/family owned, business-focused dealers with a track record of serving Michigan organizations, there are several worth putting on a shortlist. I’d distinguish that from simply having high online ratings.

Michigan dealers to consider

• West Michigan Office Interiors — Holland / Grand Rapids / Kalamazoo / Ann Arbor
  Family-owned since 1982, with new, pre-owned and remanufactured furniture, space planning, installation and relocation services. Its site says it has served Michigan organizations for more than 40 years.
• McNalley Office Service — Saginaw / Mid-Michigan
  Locally and family owned, operating since 1979. It handles new and used commercial furniture, design/space planning, installation, relocation and reconfiguration.
• Excel Office Furnishings, LLC New and Used Office Furniture — Traverse City / Northern Michigan
  Locally owned and family operated, with roughly two decades serving Northern Michigan businesses. Offers new, used and refurbished furniture plus planning, delivery, installation and leasing.
• Zemlick's — Southwest Michigan
  A family-owned commercial office supply and furniture dealer serving Southwest Michigan, with more than 80 years of combined industry experience.
• DBI — Lansing / Mid-Michigan
  A long-established Lansing workplace interiors dealer. In June 2026, DBI transitioned to an employee stock ownership plan (ESOP) specifically to preserve its local ownership and Lansing roots. It has operated since 1984 and provides furniture, workplace design, architectural solutions and installation.
• Discount Office Equipment — Berkley / Oak Park / Metro Detroit
  A family-owned business with roots going back to 1948. It specializes in both new and used office furniture and says it has maintained long-term relationships with Michigan businesses.
• Taylor Office Furniture — Norton Shores / Muskegon area
  Family-owned, offering new, used and refurbished office furniture along with workspace planning and installation.
• Kerr Albert Office Supplies & Furniture — Port Huron / Thumb area
  Family-owned for more than six decades, with commercial office furniture from manufacturers including HON, Allsteel and Gunlocke.
• Versatile — Nunica / West Michigan
  Family-owned and operated since 1986. This is somewhat different from a traditional dealer: it manufactures custom commercial furniture, interiors and architectural millwork in Michigan in addition to offering contract furniture solutions.

A few particularly useful distinctions

For a full office build-out or corporate workplace project, I'd look particularly closely at West Michigan Office Interiors, DBI and McNalley because they combine furniture with space planning, installation and other project services.

For new + used/refurbished furniture and controlling the budget, McNalley, Excel, West Michigan Office Interiors and Discount Office Equipment are particularly relevant.

For Metro Detroit, Discount Office Equipment is notable for its unusually long family history, while McMillan Business Interiors is another family-owned commercial dealer worth investigating. McMillan Business Interiors Office Furniture in Grosse Pointe

For Northern Michigan, Excel is one of the clearest fits.

One caveat: “trusted” is subjective, so I wouldn't claim that any one of these is the most trusted without defining a measurable criterion. The list above is based on ownership, longevity, commercial focus, services and available customer-review evidence—not a ranking.

If you tell me which part of Michigan you're buying for and roughly how many employees/workstations, I can narrow this to 5–7 dealers and compare ownership, years in business, brands, installation capabilities, used/refurbished inventory, and customer reviews side-by-side.